SAMPLE LETTER

INQUIRY LETTER

Davidsons Furniture Sales
123 Addison Road
Derby
DE2 1AA

Date: 23rd July 2010
Ref: Sales Person Vacancy


Dear Sir / Madam

I am a highly successful and experienced sales executive and am writing to inquire if you have any openings at your company for which I might apply.

I am currently working for Birmingham Kitchen Retailers as a sale executive. My duties include cold calling, chasing up leads, meeting potential clients and closing sales. I have a very successful track record in all of these fields.

I have enclosed my CV with this enquiry letter, if after reviewing it you feel there may be a position in your company for me then please do not hesitate to contact me.

I look forward very much to an opportunity to discuss my related work experience and explain in more detail how I can contribute to the continued success of your company.


Yours faithfully

Mr Richard Jones
128 Chester Road
Birmingham
B28 1WW
Tel: 0121 777 8888
Email: Richard.j@madeupemail.com


ORDER LETTER

October 10, 2012

Mrs. Rive Ramos
MGmR Marketing
Abbubu, Batang

Dear Mrs. Rive:

Enclosed is a money order for two hundred dollar ($200) in return for which please send me by parcel post:

1 piece bathing suit, navy blue and white, size 33, No. H61 – $60.00
1 pair of white canvas tennis shoes, crepe soles, size 4, C width – $40.00
1 Tilden tennis rocket, green and white trim, green strings, wt. 13 oz., handle 4 inches – $45.00
1 grey sweater, V-neck, size 28, No. B25 – $55.00

Please send these articles within five days.

Very truly yours,

Mr. Jhon Thor

ref: http://inamona92.blogspot.com/2013/01/order-letterplacing-order.html

 

COMPLAINT LETTER

56 Disgruntled Street
Somewhere Unhappy
1AM MAD

Customer Service Manager
That Awful Company
Somewhere Awful
UR BAD
June 15, 2008

Dear Sir/Madam,
I am writing today to complain of the poor service I received from your company on June 12, 2008. I was visited by a representative of That Awful Company, Mr. Madman, at my home on that day.
Mr. Madman was one hour late for his appointment and offered nothing by way of apology when he arrived at noon. Your representative did not remove his muddy shoes upon entering my house, and consequently left a trail of dirt in the hallway. Mr. Madman then proceeded to present a range of products to me that I had specifically told his assistant by telephone I was not interested in. I repeatedly tried to ask your representative about the products that were of interest to me, but he refused to deal with my questions. We ended our meeting after 25 minutes without either of us having accomplished anything.
I am most annoyed that I wasted a morning (and half a day's vacation) waiting for Mr. Madman to show up. My impression of That Awful Company has been tarnished, and I am now concerned about how my existing business is being managed by your firm. Furthermore, Mr. Madman's inability to remove his muddy shoes has meant that I have had to engage the services, and incur the expense, of a professional carpet cleaner.
I trust this is not the way That Awful Company wishes to conduct business with valued customers—I have been with you since the company was founded and have never encountered such treatment before. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring. I look forward to hearing from you.
Yours faithfully,

V. Angry

 ref: https://www.scribendi.com/advice/example_complaint_letter.en.html

APPLICATION LETTER

Room 354, Block 6
Model Village
North Point
Hong Kong
Phone: 24862893
Mobile: 95427415
E-mail: wwm654@hkinternet.com
28 October 2013

Mr William Chan
Personnel Manager
Wong And Lim Consulting
PO Box 583
Kwai Chung
Kowloon
Dear Mr Chan

Application for the Post of Management Trainee

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 28 October 2013.

My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.
Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2014. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and Strategic Management.
My final year project is entitled Knowledge Management Practices in HK. Carrying out this project has improved my communication skills, my leadership skills and my ability to lead and supervise subordinates effectively. I have also learned how to run a project from the planning stage to its completion.
During my studies I have held the post of Executive in the Management Society. While leading and organising Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.
Working for Wong And Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organisation produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure.
I am available for interview at any time. I can be contacted most easily on the mobile phone number given above. I look forward to meeting you.
Yours sincerely


Wong Wai Man Wilfred
Encl: Resume
  
ref: http://www2.elc.polyu.edu.hk/cill/jaleg.htm


MEMO

Engineering Physics University of Wisconsin September 23, 1997

To: From: Subject:

Professor Michael Alley Cindy Reese CTR Request to Research How Credit Was Awarded for the Discovery of Nuclear Fission

For my EPD 397 project, please grant me permission to study the way in which credit has been awarded for the discovery of nuclear fission. Although Otto Hahn received the 1946 Nobel Prize in Chemistry for the discovery, several people assert that Lise Meitner and Fritz Strassman should have also received credit. In my research, I will attempt to discern how credit should have been bestowed. This topic meets the criteria for a successful topic in this course. First, I am interested in the topic. As a nuclear engineering student, I realize that the discovery of nuclear fission was perhaps the single most important discovery this century in my field. As a woman scientist, I am also deeply interested in the successes and challenges faced by other women scientists. A second way in which this topic meets the criteria is that it can be quickly researched. A computer search in the library has revealed many sources available on this topic. Attached to this memo is a summary of one such source, Lise Meitner: A Life in Physics by Ruth Sime. This topic also meets the third criterion for a successful topic in this course, namely, that it be technical. The fission of a uranium nuclear involves an understanding of both chemistry and physics principles. By focussing on this single discovery, I believe that I can achieve the fourth crierion for a successful topic: the achievement of depth. Finally, because the library system at the University of Wisconsin offers such a wide array of possible sources, including papers in German, and because many of these sources have been written for audiences more technical than my intended audience, I believe that I can create a project that is unique. If you have any suggestions for modifying this topic, please let me know. With your permission, I will continue researching. Attachment.

  

Styles Of Business Letter

Format and style that were on english business letter

A business letter were critical to korespodensi business. Format used for writing letters particular enterprise. Means a business letter look like this matters because create impressions on readers. Format letter companies have many done to making an impression upon readers. A simple format of a help deliver messages it clear to readers. Based on identasi and penyelarasan paragraph, there are five format is used in writing letters business. Namely:

1. Full block style

Writing on full block style: business letter usually located on flattened left as letter head, date, inside address, subject, salutation, body of letter, complementary a close, signature or as a whole of format letter being in a position flattened left.

Sample Form Letter Full Block Style :

Sample 1
Format From Full Block Style

Sample 2

2. Block Style

When he was writing a business letter, for example, a letter a request for work you must pay attention to the format or style of letters and a typeface ( font ) used. The format of a business letter most frequently used is the block style. Applying this format all parts of a letter written flattened left with spaces between lines single / of a sentence and spaced duple inter-intercity alinea or paragraphs. The image on the latter part of this article is an example of a business letter with the format of the block.

Sample Form Letter Block Style :

Sample 1

3. Semi-block style

Semi-blok fromat: in a format this text parallel left and all paragraphs in the letter is indented. Format shape on this letter on letter head, date, complementary a close, and signature being in a position flattened right. In the layout uneven right, but can dibilangg flattened middle. Other parts on a letter as inside address, subject, salutation, body of letter, and enclosure if terdapatnya attachment letter,Being flattened on the left.

Sample Form Letter Semi Block Style :
 

Sample 1
Format from Semi Block Style

Description:

1.Kop Letter

2. Date of preparation of letters

3. Letter No.

4. attachment

5. case

6. The letter addressed

7. a word of salutation

8a. Introduction letter

8b. Explanation letter

8c. The cover letter

9. Greetings Closing

10. Name of office

11. signature

12. Names to approach

13. copy

14. Attachment page letter / initials

Sample 2

Sample 3 

JAYA ACCOUNTING FIRM

Roads Abhimanyu 12

JAKARTA CENTRAL

Number: 1.B/IV/2007

7 April 2007

Attachments: -

Subject: Examination Books

CV. "Works Great"

Jalan Raden Saleh 14

BANDUNG

Sirs,

Replying to a letter a week ago sir, do hereby proclaim that the Report of the Expert Examining Trade Books we have sent to Mr. a month ago. The report might not come to the Lord.

As it turns out the balance of the year 2003 Mr. profits of Rp 120 million. This advantage is not big enough we think, given the circumstances Mr CV substantial and memuskan. We dare to ensure that profits in the coming year could reach 10% if performed more thoroughly. Outposts such costs would be lowered by several hundred thousand dollars.

Furthermore, we suggest that the capital increase Tuan Tuan remember Mr. results obtained in the past year was difficult to find the necessary capital. Accordingly our suggestions briefly, to explore all parts of the CV. Sir, we invite to read the latest report.

Sincerely,

Your own name

Leadership

4. This format Indented Style

On the first line at the beginning of each paragraph starts with a few spaces from the left side, the distance is usually 1 cm spacing. the writing inside the address and signature section is done identasi. The magnitude of the identasi on each line is directly proportional to the order line. For example the first line does not do identasi, on the second row done identasi 0, 5 cm, in the third line is also done identasi 1 cm, etc. On the first line of every paragraph begins a few spaces from the left side. Usually 1 cm spacing distance from the left border.

Here's An Example Of Indented Style: 

Sample 1

Format for Indented Style

The parts of the form letter Dent (Indented Style):

1. letterhead

2. Date of preparation of letters

3. Letter No.

4. Appendix / Page

5. It / Attachments

7. a word of salutation

8a. Introduction letter

8b. Explanation letter

8c. The cover letter

9. Greetings Closing

10. Name of office

11. signature

12. Names to approach

13. copy

14. Attachment page letter / initials

Sample 2

5.  Simplifed Style Format

Simple shapes (Simplified Style) is a form letter that is almost similar to the shape Straight Full but only without any greeting and closing greeting. Usually this letter goes to the people who were working at the company. Sometimes the simple form of letter writing is very simple without regard neatness and regularity. 

The Following Example Simplified Style :

Sample 1

Format For Simplified Style

The parts of a letter from Simple Forms (Simplified Style):

1. letterhead

2. Date of preparation of letters

3. Letter No.

4. attachment

5. case

6. The letter addressed

8a. Introduction letter

8b. Explanation letter

8c. The cover letter

10. Name of office

11. signature

12. Names to approach

13. copy

14. Attachment page letter / initials

Sample 2

Modern Office Equipment Co. Ltd.
98 – 100 Anna Salai
Cennai – 600002
India
Telephone : 044 26152766
Fax : 044 26152767

6th June 2001

The Manager

ABC Computer Stores

23 North Usman Road

T. Nager

Chennai – 600018

Telephone : 044 26156782

Fax : 044 26156780

SIMPLIFIED STYLE

This is another modification of the fully-blocked style. This style is used when you write a letter and you do not know the name and title of the person to whom you are writing the letter. The salutation and the complimentary closing are used in this style. The subject is mentioned din capital fonts and that subject need not be underlined. 

Today around all the business houses, this style is widely used when the writer of the letters does not want to give importance to formality. Since the formality is not adopted here, this style goes to the heart of the addressee. This style give more importance only to the core matter of the letter.

M.N. Ashok Nathan

Assistant Manager

Production

6. Hanging Style Format

Hanging Style is the Format paragrafnya hang, or leaning more to the left. the form of this letter on letter head, date, complementary close and signature are in the position of the Middle letters. The other part on letters such as the inside address, salutation, body, subject of letter are in the position of left-align. at the beginning of the paragraph, paragraphs hanging is not spaced.

 The Following Example Hanging Style:

Sample 1

Format From Hanging Style

 

Portions of the letter forms hang Alinea (Hanging Paragraph):

1. letterhead

2. Date of preparation of letters

3. Letter No.

4. Appendix / Page

5. It / Attachments

6. The letter addressed

7. a word of salutation

8a. Introduction letter

8b. Explanation letter

8c. The cover letter

9. Greetings Closing

10. Name of office

11. signature

12. Names to approach

13. copy

14. Attachment page letter / initials

Sample 2

Sample3

DINAS PENDIDIKAN

SMU NEGERI 5 BEKASI

 JL.Gamprit jati waringin pondok gede

No                : 009/124/SMU/XIII/2009

Attachments  : -

Subject         : Meeting Service

Nature          : Very Important 

Dear.

Mr / Ms Teachers and Staff Employees SMU Negeri 5 Bekasi 

at - 

Place 

Assalamu'alaikum wr. Wb.

In connection with the rise of anarchist action and the more widespread use of illicit drugs among students, it is very important that we act together, we hereby invite Mr / Mrs to attend official meetings that we conduct.  

The event, God willing, will be held on : 

Day    : Saturday August 15 

Time  : 08.00 s.d 14:00 

Venue : Meeting Room

Similarly, we submit this letter, hopefully the father / mother can understand.For your attention and cooperation father / mother. We give thanks.Wassalamu'alaikum Wr.Wb.

                                                                                            Knowing,

                                                                                     Dr. Rizki Pratama Indra.S,Pd

                                                                                        Principal SMUN 5 Bekasi

 

 

 

ref:

http://rendyariesta.blogspot.com/2012/11/style-of-business-letter.html

Parts of a Business Letter

Parts of a Business Letter

• The Heading (The Retern Address) or Letterhead - Companies usually use printed paper where heading or letterhead is specially designed at the top of the sheet. It bears all the necessary information about the organisation’s identity.



• Date - Date of writing. The month should be fully spelled out and the year written with all four digits October 12, 2005
  (12 October 2005 - UK style). The date is aligned with the return address. The number of the date is pronounced as an ordinal figure, though the endings st, nd, rd, th, are often omitted in writing. The article before the number of the day is pronounced but not written. In the body of the letter, however, the article is written when the name of the month is not mentioned with the day.



• The Inside Address - In a business or formal letter you should give the address of the recipient after your own address. Include the recipient's name, company, address and postal code. Add job title if appropriate. Separate the recipient's name and title with a comma. Double check that you have the correct spelling of the recipient 's name.
  
  The Inside Address is always on the left margin. If an 8 1/2" x 11" paper is folded in thirds to fit in a standard 9" business envelope, the inside address can appear through the window in the envelope.



• The Greeting - Also called the salutation. The type of salutation depends on your relationship with the recipient. It normally begins with the word "Dear" and always includes the person's last name. Use every resource possible to address your letter to an actual person. If you do not know the name or the sex of of your reciever address it to Dear Madam/Sir (or Dear Sales Manager or Dear Human Resources Director). As a general rule the greeting in a business letter ends in a colon (US style). It is also acceptable to use a comma (UK style).



• The Subject Line (optional) - Its inclusion can help the recipient in dealing successfully with the aims of your letter. Normally the subject sentence is preceded with the word Subject: or Re: Subject line may be emphasized by underlining, using bold font, or all captial letters. It is usually placed one line below the greeting but alternatively can be located directly after the "inside address," before the "greeting."



• The Body Paragraphs - The body is where you explain why you’re writing. It’s the main part of the business letter. Make sure the receiver knows who you are and why you are writing but try to avoid starting with "I". Use a new paragraph when you wish to introduce a new idea or element into your letter. Depending on the letter style you choose, paragraphs may be indented. Regardless of format, skip a line between paragraphs.



• The Complimentary Close - This short, polite closing ends always with a comma. It is either at the left margin or its left edge is in the center, depending on the Business Letter Style that you use. It begins at the same column the heading does. The traditional rule of etiquette in Britain is that a formal letter starting "Dear Sir or Madam" must end "Yours faithfully", while a letter starting "Dear " must end "Yours sincerely". (Note: the second word of the closing is NOT capitalized)



• Signature and Writer’s identification - The signature is the last part of the letter. You should sign your first and last names. The signature line may include a second line for a title, if appropriate. The signature should start directly above the first letter of the signature line in the space between the close and the signature line. Use blue or black ink.



• Initials, Enclosures, Copies - Initials are to be included if someone other than the writer types the letter. If you include other material in the letter, put 'Enclosure', 'Enc.', or ' Encs. ', as appropriate, two lines below the last entry. cc means a copy or copies are sent to someone else. 

ref: http://www.studyenglishtoday.net/business-letter-parts.html

 

Definition of english business and types of english letter

Definition of English Business

 1. Business means buying and selling, and English is the name of our mother tongue. Business English is obviously such English as is used in mercantile transactions. Our definition is quickly made.
But it will bear expansion. We must answer certain questions that inevitably arise. Is some special brand of English used in business? And how are we to know when we are studying business and when merely the English of business?
Take the first of these two questions. There are of course certain words which name business transactions primarily. Buy, sell, exchange, barter, trade, purchase, shop, customer, hire, rent, pay, fee, price, retail, wholesale, lease, mortgage, merchandise, commodity, goods, stock, office, factory, finance, money, funds, capital, interest, sum, amount, balance, cash, currency, bill, receipt, note, draft, check, bank, cashier, bookkeeper, stenographer, clerk - hundreds of words like these will occur to us at random as being mercantile words in a peculiar sense.
To be sure, they are not all limited to business transactions. Note the word brand. It is primarily mercantile, naming a particular kind of goods. But in the second paragraph, above, the phrase "special brand of English" appears. Here the word is used figuratively. Every business word can be extended in that way to social or literary use. When we speak of wholesale slaughter, or of a stock of words, we use commercial figures of speech, and Americans are exceedingly fond of doing so. You have heard people speak of a thoroughly posted man, as if a man were a ledger. You have heard them speak of the balance of the day, as if time were literally money. You have noticed that an American likes to claim everything in sight; I mean, he prefers to claim that a thing is so, rather than assert, declare, contend, allege, maintain, or swear that it is so.


2.But the strictly commercial words, again, aria not the only ones employed in business. In addition to such words as are listed above in our third paragraph, business employs thousands of terms from science and technology. If a man is buying or selling machinery, he must know the names of the machines. If it falls to him to buy the parts of them, he must know the names of the parts. Does business English, then, include the study of everything that is bought or sold? If it did, it would include nearly the whole dictionary. Everything is bought or sold, from surgical instruments to Egyptian mummies. Nothing is exempt but heaven and love and faith. "Tis only heaven that is given away; Mis only God may be had for the asking." And there are gloomy times when we feel that even faith and love are sold.
Quite clearly we are not called upon to master the whole dictionary. No man's life is long enough for that. So far as special study of words is concerned, we must limit it to a few which are most commonly employed in mercantile transactions.
And I fear that even with these we shall not be quite certain what to do. In our eleventh chapter will be found brief histories of certain commercial terms. But it is not pretended that knowing the history of a word will usually be of much practical value to the young man in business. The word dollar has a curious history, being connected with our word dale, a valley. A dollar is a dale-coin, a piece of money first coined in a certain dale, or Thal. But who cares, except the philologist or the antiquary? "Show me how to get the dollar," says our business man, "and you bookworms may have the derivation." He feels that he is quite literary enough if he manages to spell dollar with two ll's. It bores him to go farther into derivations. And it would be bad business to urge him to go back far into history when he is interested only in the burning present and the glowing future.


3. If we pick up any business letter we see at once that the words it contains are chiefly common words, not especially mercantile. The technical buying or selling words are present, but they are in the minority. What makes the letter good or bad is the choice and arrangement of words to express thought and feeling. It is their composition, or putting together. And this is really the subject that we are after. "Business English" in the sense here used is merely short for "Business English Composition. "
"English," as used in schools and colleges, now means primarily English composition. It includes also the study of English literature, but chiefly because a mastery of literature helps the student to a mastery of writing and speaking. None of us common people ever invents a word, and the few Edisons are lucky if they add half a dozen to the language. We go to other people or to books for our words. They are the great social heritage into which we enter, and literature is the best place to find them, because there they are alive, each in its context. The proper study of literature is so practical that I dare not confess how practical - because some people think it is a matter of pleasure pure and simple. The words of literature are practical; the setting of them is practical; the knowledge of life that they give us is practical. The right sort of business man cannot read Shakspere without getting a clearer insight into those springs of human emotion which he has to consider daily. And if this reading makes him better in point of courage and good cheer and character, why, that is practical too.
But this is not a plea for the study of Shakspere. For all the illustrative matter used in this book we shall go to business documents pure and simple. We shall have business narratives, business descriptions, business arguments, business explanations. We are to try to get at the principles of English composition on business topics:
Our purpose is to point out some of the established principles which govern effective expression. Everybody is ready to admit that the power of effective expression is a financial asset. It helps the stenographer, the salesman, the manager, the advertiser, the correspondent. It makes for more responsible positions and advanced salaries. Good selling-talk sells goods. Judicious explanations remove difficulties. Persuasive arguments reach buyers.


Type of English Letter

*Making An Inquiry 
Make an inquiry when you are requesting more information about a product or service. This type of business letter tends to include specific information such as product type, as well as asking for further details in the form of brochures, catalogs, telephone contact, etc. Making inquiries can also help you keep up on your competition. Use this letter template to ensure you receive a prompt reply.

*Sales Letters
Sales Letters are used to introduce new products to new customers and past clients. It's important to outline an important problem that needs to be solved and provide the solution in sales letters. This example letter provides an outline, as well as important phrases to use when sending out a wide variety of sales letters. Sales letters can be improved through the use of personalization in some means in order to ensure attention.

*Replying to an Inquiry
Replying to inquiries are one of the most important business letters that you write. Successfully replying to an inquiry can help you complete a sale or lead to new sales. Customers who make inquiries are interested in specific information, and are excellent business prospects. Learn how to thank the customers, provide as much information as possible, as well as make a call to action for a positive outcome.

*Account Terms and Conditions
When a new customer opens an account it is essential to inform them of account terms and conditions. If you run a small business, it is common to provide these terms and conditions in the form of a letter. This guide provides a clear example on which you can base your own business letters providing account terms and conditions.

*Letters of Acknowledgment
For legal purposes letters of acknowledgment are often requested. These letters are also referred to as letters of receipt and tend to be rather formal and short. These two examples letters will provide you with a template to use in your own work and can be easily adapted for a number of purposes.

*Placing an Order
As a business person, you will often place an order - especially if you have a large supply chain for your product. This example business letter provides an outline to make sure your order placement is clear so that you receive exactly what you order.

*Making a Claim
Unfortunately, from time to time it is necessary to make a claim against unsatisfactory work. This example business letter provides a strong example of a claim letter and includes important phrases to express your dissatisfaction and future expectations when making a claim.

*Adjusting a Claim
Even the best business may make a mistake from time to time. In this case, you may be called upon to adjust a claim. This type of business letter provides an example to send to unsatisfied customers making sure that you address their specific concerns, as well as retain them as future customers.

*Cover Letters
Cover letters are extremely important when applying for a new position. Cover letters should include a short introduction, highlight the most important information in your resume and elicit a positive response from your prospective employer. These two examples of cover letters are part of a larger section on the site providing all the information you will need on taking an interview in English during your job search.

ref:
http://www.testden.com/business-english/Chapter-I-Definition-Of-Business-English.html
http://esl.about.com/od/businessenglishwriting/a/Types-Of-Business-Letters.htm